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With your Answering Service, how are my monthly bills calculated?

Most Answering Services operate similar to a telephone service provider such as cell phone carriers. Typically Answering Services include an “allowance” of usage; an allowance is the maximum amount of minutes you are able to use each month without acquiring overage fees. If the monthly allowance is exceeded, additional minutes will be charged at a flat rate known as “overage.”

At 365 Virtual Solutions , we aim to eliminate surprises, so we encourage our clients to monitor usage and to contact their Account Manager to adjust their plans if and when they find they are significantly over or under the monthly allowance.

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