Services 2018-01-27T21:52:32+00:00

About Our Answering Service

Are you in need of 24 Hour Live Answering Service?
365 Virtual Solutions LLC got you covered!
Welcome to our site!

What Sets Us Apart from Our Competitors

Our company can handle all calls that our clients cannot handle at a very reasonable rate. Using our live answering service can actually mean the very big difference between your customers or clients calling you or calling your business rivals.

Choosing us for your live answering service needs really make sense because:

  • We are available and ready to serve round the clock

  • Calls are answered quickly

  • We help resolve simple service issues

  • We guarantee simple yet effective set up and service

  • We value you as customer and treat you with respect

  • We serve with dedication, responsiveness and most of all with professionalism combined with memorable and compassionate human touch


After Hours Answering Service

No matter what the nature of your business or practice, chances are that some of your clients, customers and callers are reaching out to you 24/7. They expect their calls to be attended to at all hours, and if they do not feel paid attention to, they may take their business elsewhere.

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Appointment Scheduling Services

Let’s face it – you need clients to call and schedule an appointment for your services to stay in business, yet the scheduling process takes up valuable time. What is the solution, you ask? Let us do the scheduling for you!

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Call Overflow Answering Service

Handling Your Call Overflow With Our Live Answering Service – Expand your staff without the costs! With our Live Answering Service you will never find yourself short handed. You may have people in your office who are responsible for answering the phone. But what happens when everyone is on a call? Do your callers go to voicemail or sit in queue?

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Employee Attendance Tracking Answering Service

When people show up late for work, or don’t show up at all, it has a major impact on business. How much does it cost you to be down for an hour…or worse, an entire shift!? Time and Attendance Tracking helps you understand the impact tardiness and absence has on business and how to adapt. 365 Virtual Solutions  lets you know who will be late or absent for their shift in advance so you can reduce downtime and maximize production!

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Help Desk Services

Everyone needs a little help around the office for those daily tasks that keep the business running. Do you need help with administrative tasks but can’t really afford to hire a full time receptionist? 365 Virtual Solutions  can help.

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Lead Generation Answering Services

Lead generation is an important sales elements for any product or service provider. Whether you’re generating leads through organic online searches, paid advertising on search engine results and other websites, or through more traditional means of advertising, cold calling, and list procurement, finding new customers for your business is the first step in growing your business and keeping it profitable.

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Message Taking Service

Whether you are in the office or not, near a phone or not, we make sure your business never misses a message from an important client again. Once we receive the message we can send it straight to you via text message, fax, email, or a combination of any of these options. Expecting an important call? Just let us know and when the call comes in, we will transfer the caller straight to you!

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Wake Up Call Answering Service

Having trouble getting up for that new shift or are you always late for class? Our answering service offers wake up service, with an actual live operator. You can create a daily or weekly schedule and have an automatic wake up call. If you choose you can call us daily or schedule and have a live operator call you and wake you up, we even will respect the "Call me back in 15 minutes".

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Virtual Receptionist Service

Did you know that 7 out of 10 callers will hang up when they call a business and get voicemail? Your callers don’t have to reach your voicemail service anymore. Let 365 Virtual Solutions provide your business phone service and customers reaching your voicemail can be a thing of the past.

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What are the Major Benefits of a Live Answering Service?

Answering services come in many different varieties, but the two basic types are automated and live. There are some benefits to automated services, which mainly include the lower cost. However, a live telephone answering service provides better benefits. Here are some of the major benefits of a live service:

Easier Appointment Scheduling

If your business depends on appointments, you will love having a live answering service. They can help you schedule appointments, even if you’re not in the office. This type of service is great for lawyers, doctors, dentists, salons, spas and anybody else scheduling appointments.

With a remote receptionist answering your calls, you can easily have appointments set without doing it yourself. Live answering services will have access to your calendar and will put in any new appointments for you.

Efficient Handling of Calls

When the phone rings, you may not be the one that wants to answer it. You may have other things to handle and you may not like the distraction. However, you know the phone needs to be answered.

With a live telephone answering service, you can have your incoming calls answered without any issue. Those providing these services are professional receptionists trained to ensure that your customers get a great experience, and your calls are handled efficiently.

After-Hours Calls are Handled

After-Hours CallingOne of the biggest benefits for many small businesses is the ability to have after-hours calls handled. This means you won’t be counting on the caller to leave a voicemail so you can return the call. Most callers will just hang up, so the after-hour call answering can make you more money than you pay for the service on a monthly basis.

Some live answering services will cover you for 12 to 13 hours a day, while others may cover you all 24 hours. Even the added 4 to 5 hours will provide the ability for your callers to call later or earlier in the day. This means they can schedule appointments or even place orders when your business is actually closed for the day.

No Need to Train

If you were to hire a staff to answer all your phone calls, you would need to train them. However, with a live answering service, you don’t have to worry about training anyone. This not only saves you money, but also time.

Never Miss Another Call

Another huge benefit of using a live answering service is that you won’t miss another call. If you’re in a meeting, you can turn your calls over to your answering service. If you’re on vacation, you can turn your calls over to the answering service. It doesn’t matter what you are doing, you can make sure you never miss another call.

These are just some of the major benefits of a live telephone answering service. You can certainly grow your business for many years with the help of this type of service. There are plenty of other benefits you can take advantage of if you hire a live answering service to handle your incoming calls.

We can get your service up and running right now. Call us toll-free 1.800.262.0374  or fill out our Contact Form  and we will be in touch immediately. We look forward to serving you and your callers with professionalism and true warmth.

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