365 Virtual Solutions, LLC was founded in 2013 is owned and managed by Jeaneane Brown who worked in the call center industry for many years. We are your most trusted provider of top quality and efficient 24 Hour Live Answering Service. We serve small and medium businesses and address their needs for a quality round the clock answering service and virtual call center missed communications mean lost opportunities. Studies have shown that callers are unlikely to leave a voicemail or reach out a second time if their initial contact is left unanswered. That’s where 365 Virtual Solutions, LLC can help. Here at 365 Virtual Solutions, LLC we do not just deliver the best service we also offer affordable monthly rates. We are Located in North Carolina.
We have been a credible name in the call center industry, since 2013, and we have served our clients by providing them with quality, efficient and professional live answering service. We are committed to answering communications with compassion, care, efficiency, quality, and professionalism.
We take over your incoming communications so you can get back to what you do best. Our team of live answering agents is trained to answer calls and act as an extension of your business, greeting callers in the same professional way you would and answering questions according to your customized script.
Ever-changing technology means you don’t just receive phone calls anymore. There are also emails, chats, and text messages to manage. 365 Virtual Solutions, LLC can assist with those, too. We can help you sort through the clutter by filtering up the important messages and relaying your priority messages by whatever means is most convenient for you.
Our 24/7 service – includes after hours, weekends and holidays, and will save you invaluable time and help you carry on with each day, distraction-free.
We believe a positive work environment is as crucial to our continued growth as it is to our stellar service. 365 Virtual Solutions, LLC nurtures a unique and refreshing culture where everyone involved contributes to the company’s growth and celebrates its success. Every day, our entire team is guided by four distinct values:
Integrity➔ It’s crucial that the whole team does the right thing. We expect our team members to demonstrate decency and honesty on a daily basis.
Accountability➔ Everyone is expected to own what they do. Our team is made up of many cooperative parts, and to succeed, we rely on each other to handle our respective roles and take responsibility for our actions.
Positivity➔ We take a positive approach to everyone, every task and every day.
Enjoyment➔ It’s important that everyone enjoys the ride. We’re professionals, but also pride ourselves on our relaxed culture that is full of fun and laughter.